Dream-Lights.eu had serious technical issues and a complicated purchasing process, which was making it difficult for customers and limiting sales. We took over support, fixed the bugs, and transformed the user experience.
Dream-Lights.eu is an online designer lighting store offering premium lighting fixtures for home and business. Their focus is on quality, modern design, and convenient online shopping.
The client was working with another agency but was experiencing a number of issues – missing images, non-functional elements, and an extremely complex 5-step purchasing process that was turning customers off. In addition, communication with the previous team was ineffective and delayed resolution of issues.
We took over full website maintenance, fixed technical issues, and significantly simplified the purchasing process. We introduced a 1-step checkout that improved the user experience and increased conversions.
Professional attitude at a high level! I am very satisfied with all their services.
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